FAQ
You Have Questions. We Have Answers.
Let’s address the real concerns
Great question. Let’s be specific.
The Blueprint (Audit & Design): $995 (flat fee, one-time) The Build (Implementation): $4,000 – $15,000 depending on complexity (one-time) The Synergy Retainer: $495 – $1,500/month (ongoing)
Will it pay for itself? Almost always within 90 days.
Here’s the math: The average SMB wastes 15-20 hours/week on manual work. That’s roughly $30,000-50,000/year in recovered time. Even our most expensive builds cost $15,000. You break even in just a few months.
But honestly, the real question isn’t whether it costs too much. It’s whether you can afford not to do it. Every week you wait, you’re losing money to manual processes. Every month your competitors get faster.
If after 90 days of using the workflow, your tracked data shows you’re not hitting the promised time savings (measured via workflow logs and usage tracking), we offer you:
Option A: Full refund of the Build cost, plus 2 additional revision rounds (at no cost) to fix the workflow. If it still doesn’t work after that, we refund and part ways.
Option B: If it’s a fundamental mismatch (the workflow can’t deliver for your business), we refund the Build cost, no questions asked.
Timeline depends on complexity, but here’s what most projects look like:
Blueprint Phase: 1-2 weeks
We audit your current process
Design the ideal workflow
Deliver a detailed implementation plan
Your team reviews and approves
Build Phase: 2-3 weeks
We custom-build your AI agents
Integrate with your existing tools
Test everything (we break it before you use it)
Train your team
Go-Live: Usually runs parallel to operations
The new workflow starts in parallel with your old process
No forced cutover, no emergency situations
Once you’re confident, you flip the switch
We monitor for the first week
Total: Usually 4-6 weeks from start to fully automated
Downtime: Minimal to none. We design for parallel operation, not replacement. You stay productive the entire time.
Think of it like renovating a house while you’re still living in it. We’re not shutting down your business. We’re building a better version while you keep operating
Probably yes. Let us be honest: some things don’t automate well.
What automates beautifully:
Email management and routing
Lead scoring and follow-up
Data entry between systems
Customer onboarding sequences
Inventory management
Scheduling and reminders
Report generation
Invoice and payment tracking
What doesn’t automate (or shouldn’t):
Strategic decisions that require human judgment
Complex customer relationships
Creative work
Anything that requires your personal touch
Here’s our philosophy: We don’t automate everything. We automate the repetitive, high-volume, low-judgment work. This frees your team to focus on the strategic, relationship-building, creative work.
The question isn’t ‘Can we automate your entire business?’ It’s ‘What are the 3-5 workflows that are killing your team’s productivity?’ Those are what we target.
That said, we’ve worked across e-commerce, digital agencies, coaching businesses, real estate, healthcare, and more. If you have processes that involve data, decisions, and workflows, we can almost certainly find things to automate.
The best way to know? Book a Blueprint audit. In 1-2 weeks, we’ll tell you exactly what can be automated, what it will save, and what the implementation looks like. If it’s not worth it, we’ll tell you that too. We’re not here to sell you something you don’t need.
Something will probably go wrong at some point. That’s not a failure—that’s normal. Here’s how we handle it.
During the Build phase:
We monitor constantly
We test extensively (seriously, we spend a lot of time breaking things)
We train your team thoroughly
We’re available during go-live
After Go-Live (The Retainer):
We monitor your workflows 24/7
If something breaks, we fix it within 24 hours (SLA)
If an API changes (which happens), we update your system
You get monthly optimization reviews
You have direct access to our team via Slack
The Reality: Most issues aren’t emergencies. They’re small tweaks. ‘Can we change this rule?’ ‘Can we add this step?’ ‘Can we integrate with this new tool?’ These are all handled during your retainer.
And here’s the thing: You’re paying for a person who understands your entire system. When you have a question, you’re not dealing with a help desk or a chatbot. You’re dealing with the architect who built it. We know your system better than anyone.
Bottom line: You’re not on your own. You have insurance, you have support, and you have a partner who’s invested in your success
This is the question that reveals the real value of what we do.
Hiring a person:
Salary: $40,000-60,000/year (or $20-30/hour if freelance)
Benefits, taxes, training, management overhead
They leave, quit, or get sick (single point of failure)
They can’t work 24/7
They make mistakes (humans do)
You’re paying whether they’re busy or not
Hiring AI agents (through us):
One-time setup cost: $4,000-15,000
Monthly retainer: $495-1,500
Works 24/7, never sleeps, never quits
Zero human error on repetitive tasks
Scales infinitely (same cost whether you process 100 emails or 10,000)
Improves over time (we optimize continuously)
You’re only paying for what you use
The math:
Hire a person: ~$50,000+/year ongoing
Build a workflow: ~$5,000-20,000 (one-time) + $1,000/month (ongoing)
Breakeven: Usually 6-12 months
After that: Pure profit (workflow cost stays same even as volume increases)
But it’s not just about money.
A person brings judgment, creativity, and adaptability. A workflow brings consistency, reliability, and scale. You need both.
Our philosophy: Use AI for the repetitive work. Use humans for the strategic work. That’s how you scale without going insane.
This is the question we love, because it shows you actually care about your relationships. And that’s exactly what makes our approach different.
The Problem with Most Automation: Generic, robotic responses kill trust. ‘Dear [Name], Thanks for contacting us…’ Your customer feels like they’re talking to a vending machine.
Our Approach: We engineer automation that feels human, because we understand human psychology. Every response is:
Personalized (using real data about the customer)
Contextualized (addressing their specific situation)
Branded (sounding like your business, not a template)
Psychologically optimized (using principles of influence, rapport, and trust)
Real Examples:
Email responses that mirror the customer’s language and concerns
Follow-up sequences that feel like a conversation, not a sales funnel
Timing that respects their preferences, not just your calendar
Tone that matches your brand voice
The Deeper Truth: Automation doesn’t have to kill relationships. In fact, done right, it improves them.
Here’s why: When you automate the boring stuff (data entry, reminders, initial routing), your team actually has time to focus on relationships. The first response might be automated, but the real conversation happens between a human who actually has time to think about the customer.
Think about it: Would you rather get a fast, personalized response from an AI, then a thoughtful conversation with your founder? Or wait three days for someone to manually respond?
We’re not replacing your humanity. We’re freeing you up to use it where it actually matters.
And for customers? They get faster, more consistent, more reliable service. That builds trust, not erodes it.
Book Your Blueprint Audit Today
Reach Us
Location:
Hell’s Kitchen, New York, NY USA
Email:
axonsynergy@gmail.com
Phone:
+1347-635-4280